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Terms and Conditions
These terms and conditions were last updated on 09/27/2025.
1. Introduction
These terms and conditions apply to this website and to transactions related to our products and services. You may be bound by additional contracts relating to your relationship with us or to any products or services you receive from us. If any provisions of additional contracts conflict with any provisions of these terms and conditions, the provisions of the additional contracts shall prevail.
2. Binding
By registering on this website, accessing it, or otherwise using it, you hereby agree to be bound by the terms and conditions set forth below. The mere use of this website implies knowledge and acceptance of these terms and conditions. In certain specific cases, we may also ask you for your explicit consent.
3. Electronic Communication
By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically on our website or by sending you an email, and you agree that all agreements, notices, publications, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.
4. Intellectual Property
We or our licensors own and control all copyrights and other intellectual property rights on the website and the data, information, and other resources displayed or accessible on the website.
4.1 All Rights Reserved
Unless content specifically states otherwise, no license or other right is granted to you under copyrights, trademarks, patents, or other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, integrate into electronic media, modify, reverse-engineer, decompile, transfer, download, transmit, monetize, sell, merchandise, or otherwise commercialize any resources of this website in any form without our prior written permission, except and only to the extent otherwise stipulated in mandatory legal regulations (such as the right of quotation).
4.2 Copyright on Images and Illustrations
All images, illustrations, and content on this site are protected by copyright (Articles L111-1 and following of the French Intellectual Property Code). They are the exclusive property of © Ludivine Josephine and may under no circumstances be copied, reproduced, distributed, exploited, or used, even partially, without prior written authorization. Any unauthorized use constitutes an infringement punishable under applicable French and international laws.
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in electronic form to other persons who may be interested in visiting our website.
6. Third-Party Property
Our website may include hyperlinks or other references to third-party websites. We do not monitor or review the content of third-party websites linked to this site. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We are not responsible for the privacy practices or content of these sites. You bear all risks associated with the use of such websites and third-party services. We will not accept any liability for any loss or damage, whatever the cause, resulting from the disclosure of your personal information to third parties.
7. Responsible Use
By visiting our website, you agree to use it only for the purposes intended and as permitted by these terms and conditions, any additional contract with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish, or distribute any material consisting of (or linked to) malicious software; to use the data collected on our website for any direct marketing activity; or to conduct any systematic or automated data collection activities on or in relation to our website.
It is strictly prohibited to engage in any activity that causes, or may cause, damage to the website or that interferes with its performance, availability, or accessibility.
8. Registration
You may open an account on our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of your passwords and account information and you agree not to share your passwords, account information, or secure access to our website or services with any other person. You must not allow any other person to use your account to access the website, as you are responsible for all activities occurring through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After account closure, you will not attempt to open a new account without our authorization.
9. Refund and Return Policy
9.1 Right of Withdrawal
In accordance with legal provisions, if you are not satisfied with the quality of the products received, you may contact us within 30 days of receiving your order. We will review your request and seek the most appropriate solution.
If your claim is validated by our quality control team, a replacement product will be sent to you free of charge as soon as possible.
9.2 Refunds
Our priority is to resolve the issue by offering a replacement product. However, if this is not possible, or if you do not wish to wait for a new order to be shipped, you may request a refund.
9.3 Color Consistency
Our printing partners use the same machines, paper types, and processes to limit color variations. However, as printing is a chemical process, slight differences may occur depending on several factors (settings, paper type, humidity, machine maintenance, etc.).
These variations, considered normal in the industry, are tolerated and do not constitute grounds for a refund.
9.4 Defective or Damaged Products
If you receive a defective or damaged order (damaged product, incorrect quantity, quality defect not related to the content provided), we will cover the cost of shipping a replacement order.
9.5 Special Cases
Incorrect address: if the address provided is deemed insufficient by the carrier, the package will be destroyed. A new order may be placed at your expense.
Refused package: a refused package will also be destroyed. A new order may be placed at your expense.
Unclaimed package: if you do not collect your package (post office, relay point), it may be returned to the sender. In this case, a new order will be required, and shipping fees will remain at your expense.
9.6 Products Excluded from the Right of Withdrawal
Certain items are neither exchangeable nor refundable:
items made to order and personalized,
products created according to your specifications (size, color, chosen design),
items which, by their nature, cannot be returned.
In these cases, no return will be accepted in case of size or color error, or change of mind.
9.7 Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
10. Content Published by You
We may provide various communication tools available on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. We may not be able to filter or monitor all content you or others may share or send on or through our website. However, we reserve the right to review content and monitor all use and activity on our website, and to remove or reject any content at our sole discretion. By posting information or using any communication tool as mentioned, you agree that your content must comply with these terms and conditions and must not be illegal or unlawful or infringe upon the legal rights of any person.
11. Submission of Ideas
Do not submit any ideas, inventions, works of authorship, or other information that may be considered your own intellectual property that you wish to present to us, unless we have previously signed an agreement regarding intellectual property or a non-disclosure agreement. If you disclose it to us in the absence of such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future media.
12. Termination of Use
We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or any service therein. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of your access to or use of the website or any content you may have shared on the website. You shall not be entitled to any compensation or other payment, even if certain features, settings, and/or content you have contributed to or relied upon are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
13. Warranties and Liability
Nothing in this section shall limit or exclude any statutory warranty that it would be unlawful to limit or exclude. This website and all its content are provided « as is » and « as available » and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, regarding the availability, accuracy, or completeness of the content. We do not guarantee that:
this website or our products or services will meet your needs;
this website will be available uninterrupted, timely, secure, or error-free;
the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is intended to constitute legal, financial, or medical advice of any kind. If you require advice, you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability for any matter for which it would be unlawful or illegal for us to limit or exclude our liability. In no event shall we be liable for any direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software, or databases, or loss or damage to property or data) suffered by you or any third party as a result of your access to or use of our website.
Unless otherwise expressly stated in any additional contract, our maximum liability to you for any damages arising out of or related to the website or any product and service marketed or sold through the website, regardless of the form of legal action imposing liability (whether contract, equity, negligence, intentional conduct, tort, or otherwise) will be limited to the total price you paid us to purchase such products or services or use the website. This limit shall apply in the aggregate to all of your claims, actions, and causes of action of any kind and nature.
14. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct, and up-to-date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. The emails we send you will only be in connection with the provision of agreed products or services.
We have developed a policy to address all your privacy concerns. For more information, please see our Privacy Statement and Cookie Policy.
15. Export Restrictions / Legal Compliance
Accessing the website from territories or countries where the content or purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of France’s export laws and regulations.
16. Affiliate Marketing
Through this website, we may engage in affiliate marketing whereby we receive a percentage or commission on the sale of services or products on or through this website. We may also accept sponsorships or other forms of advertising compensation from businesses. This disclosure is intended to comply with legal marketing and advertising requirements that may apply, such as the French Consumer Code.
17. Assignment
You may not assign, transfer, or subcontract any of your rights and/or obligations under these terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section shall be null and void.
18. Violation of These Terms and Conditions
Without prejudice to our other rights under these terms and conditions, if you violate these terms and conditions in any way, we may take such action as we deem appropriate to address the violation, including temporarily or permanently suspending your access to the website, contacting your Internet service provider to request that they block your access to the website, and/or instituting legal action against you.
19. Force Majeure
Except for payment obligations under these terms and conditions, any delay, failure, or omission by either party to perform or observe any of its obligations under these terms and conditions shall not be deemed a breach thereof if and for as long as such delay, failure, or omission results from a cause beyond that party’s reasonable control.
20. Indemnification
You agree to indemnify, defend, and hold us harmless from all claims, liabilities, damages, losses, and expenses related to your violation of these terms and conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for damages, losses, costs, and expenses related to or arising from such claims.
21. Waiver
Failure to enforce any provision set forth in these terms and conditions and any agreement, or failure to exercise an option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these terms and conditions or any agreement or any part thereof, nor the right thereafter to enforce each provision.
22. Language
These terms and conditions shall be translated primarily into French. All notices and correspondence shall be written exclusively in this language.
23. Entire Agreement
These terms and conditions, together with our Privacy Statement and Cookie Policy, constitute the entire agreement between you and Ludivine Josephine regarding your use of this website.
24. Updating These Terms and Conditions
We may update these terms and conditions from time to time. It is your duty to periodically check these terms and conditions for changes or updates. The date provided at the beginning of these terms and conditions is the most recent revision date. Changes to these terms and conditions will become effective upon posting on this website. Your continued use of this website after changes or updates are posted shall be deemed notification of your acceptance to comply with and be bound by these terms and conditions.
25. Choice of Law and Jurisdiction
These terms and conditions are governed by the laws of France. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of France. If any part or provision of these terms and conditions is determined by a court or other authority to be invalid and/or unenforceable under applicable law, that part or provision shall be modified, deleted, and/or enforced to the maximum extent possible to effectuate the intent of these terms and conditions. The remaining provisions shall not be affected.
26. Contact Information
This website is owned and operated by Ludivine Josephine.
You may contact us regarding these terms and conditions by writing to us or emailing us at:
📧 ludivinejosephine.laboutique@gmail.com
📍 14 rue de la Madeleine, 30000 Nîmes, France